1 – Information we collect
In operating our website we may collect and process the following data about you:
1.1 – Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data and other communication data.
1.2 – Information that you provide by filling in forms on our website, such as when you use our booking system, our contact form and submission of testimonials.
1.3 – Information provided to us when you communicate with us for any reason.
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website. Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used only by us to analyse how visitors to alsdorsetlocksmiths.com interact with the website so that we can continue to develop this website and make it a better experience for our visitors. This is achieved using Google Analytics. In order to comply with the EU cookie law (e-Privacy Directive), you can disable this cookie within the Privacy Settings.
3 – Use of your information
The information that we collect and store relating to you is to enable us to provide our services to you. We may use the information for the following purposes:
3.1 – To provide you with information requested from us, relating to our products or services.
3.2 – To meet our contractual commitments to you.
3.3 – To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
3.4 – If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
4 – Storing Your Personal Data
Data that is provided to us is stored on a secure server.
5 – Disclosing Your Information
We may disclose your personal information to third parties:
5.1 – Where we are legally required to disclose your information.
5.2 – To assist fraud protection and minimise credit risk.
6 – Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the email address above.